Privacy Policy
YOUR PRIVACY MATTERS

Privacy Policy

Learn how My Business Consulting collects, uses, protects and manages your personal information when you use our website, submit an application or engage our services.

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Last updated: September 2026

My Business Consulting FZE (“My Business Consulting”, “we”, “us” or “our”) respects your privacy and is committed to processing personal information responsibly and in accordance with applicable UAE data protection laws and regulations.

This Privacy Policy explains how we collect, use, process, disclose, store and protect personal information when you visit myvisauae.com, submit an enquiry or visa application, request a consultation, communicate with our consultants or use our services.

1. Personal Information We Collect

We may collect personal information directly from you when you contact us, complete an online form, submit a visa application, request a consultation, communicate with our consultants or provide information and documents required for our services.

Depending on the service requested, information may include:

  • Full name
  • Nationality
  • Date and place of birth
  • Gender
  • Telephone number and email address
  • Residential address
  • Passport and identification details
  • Passport copies and photographs
  • Current visa and UAE residency information
  • Immigration and travel information
  • Employment and professional information
  • Company and business information
  • Family and dependant information
  • Financial, property or investment information where relevant to the requested service or eligibility assessment
  • Documents required for visa, residency or related applications
  • Information contained in communications with our consultants
  • Payment and transaction information where applicable
  • Any other information you voluntarily provide or that is reasonably necessary to provide the requested service

We may also collect technical information relating to your use of our website, including IP address, browser type, device information, website activity and information collected through cookies and similar technologies.

2. How We Collect Personal Information

We may collect information when you:

  • Complete an enquiry or contact form
  • Submit an online visa application
  • Request a consultation
  • Communicate with us by telephone, email, WhatsApp or another communication channel
  • Provide documents or information to our consultants
  • Purchase or use our services
  • Subscribe to newsletters or marketing communications
  • Interact with our website, advertisements or digital communications

3. Purposes Of Processing

We may process personal information where permitted under applicable law and as reasonably necessary to:

  • Respond to enquiries and consultation requests
  • Assess eligibility for UAE residency options
  • Recommend suitable visa or residency solutions
  • Prepare, coordinate and manage applications
  • Verify, organise and review documentation
  • Communicate with you regarding your enquiry or application
  • Allow our consultants to contact you regarding services you have requested
  • Submit necessary information and documentation to relevant UAE Government authorities and authorised entities
  • Coordinate medical examinations, biometrics, Emirates ID procedures, appointments and other application requirements
  • Process payments and maintain appropriate business and financial records
  • Provide customer service and administrative support
  • Comply with applicable legal, regulatory and compliance requirements
  • Protect against fraud, misuse and security threats
  • Maintain and improve our website and services
  • Send marketing communications where permitted by applicable law and in accordance with your preferences
  • Conduct analytics and advertising activities subject to applicable consent and legal requirements

Where processing is based on your consent, consent will be requested in a clear and appropriate manner and may be withdrawn in accordance with applicable law.

Processing may also take place without consent where another lawful basis or exception recognised by applicable UAE law applies, including where processing is necessary to perform a contract or take steps requested by you in connection with a contract or to comply with applicable legal obligations.

4. Visa Application Information

When you submit information or documentation for a visa or residency application, we process it for purposes connected with assessing, preparing, coordinating, supporting and administering the requested service.

The visa application process may require relevant information and documentation to be disclosed to UAE Government authorities and other authorised or necessary entities involved in processing the application.

Depending on the application, these may include:

  • UAE immigration and residency authorities
  • Other relevant UAE Government authorities
  • Authorised government service centres
  • Medical fitness centres
  • Biometric and Emirates ID service providers
  • Free zones and licensing authorities
  • Other service providers reasonably necessary for the requested application or administrative process

We seek to limit the personal information processed and disclosed to information relevant to the applicable purpose and service.

My Business Consulting does not make government approval decisions. All visas, residence permits, Emirates IDs, entry permits and government approvals are issued solely by the relevant UAE Government authorities.

 

5. Disclosure Of Personal Information

Where permitted or required by applicable law, we may disclose relevant personal information to:

  • UAE Government authorities
  • Immigration and residency authorities
  • Authorised government service centres
  • Medical fitness and biometric service providers
  • Emirates ID-related service providers
  • Free zones and licensing authorities
  • Service providers necessary to deliver the service you have requested
  • IT, hosting, CRM, communications and payment service providers supporting our operations
  • Professional advisers where reasonably necessary
  • Regulators, courts, law enforcement agencies or other competent authorities where disclosure is required or permitted by applicable law

We do not sell your personal information.

Where third-party service providers process personal information on our behalf, we seek to use appropriate arrangements and safeguards consistent with applicable data protection requirements.

 

6. Marketing Communications

Where permitted by applicable law, we may send newsletters, service updates, UAE visa and residency information, regulatory updates, information about relevant services, events and promotional communications.

Where consent is required for such communications, marketing will be conducted based on the appropriate consent.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the relevant communication or by contacting us.

Where promotional communications are made through other channels, applicable UAE requirements and communication preferences will be respected.

Withdrawing from marketing communications will not prevent us from contacting you where reasonably necessary to respond to an enquiry, provide a requested service, administer an active application or send important service-related information.

Telephone marketing activities, where undertaken, are subject to applicable UAE telemarketing requirements, including the rules governing permitted marketing calls and the UAE Do Not Call Registry.

7. Advertising, Analytics And Remarketing

Subject to applicable legal and consent requirements, we may use analytics, cookies and advertising technologies to understand how visitors interact with our website and to measure and improve our services and marketing.

These technologies may be used to:

  • Measure website traffic and performance
  • Understand website usage
  • Analyse the effectiveness of advertising campaigns
  • Create relevant advertising audiences
  • Display advertising that may be relevant to previous visitors or users who have interacted with our services
  • Measure conversions and advertising performance

Where consent is required for non-essential analytics or advertising technologies, such technologies will be used in accordance with the preferences provided through the relevant consent mechanism.

 

8. Cookies And Similar Technologies

Our website may use cookies and similar technologies for website functionality, security, analytics, performance and advertising.

Some technologies may be necessary for the website to function correctly. Other technologies may be used for analytics or marketing subject to applicable legal and consent requirements.

Where applicable, you can manage your preferences through the website’s cookie or consent settings and through your browser settings.

 

9. Accuracy And Data Minimisation

We seek to collect and process personal information that is relevant and reasonably necessary for the purposes for which it is processed.

You are responsible for ensuring that information you provide is accurate and complete and for informing us where relevant information materially changes.

Applicable UAE data protection law requires personal data processing to be fair, transparent and lawful; connected to specified purposes; limited to what is necessary; accurate; appropriately secured; and not retained beyond its processing purpose except where lawful retention applies.

10. Data Security

We take reasonable and appropriate technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, destruction or unlawful processing.

Access to personal information is limited to personnel and service providers who reasonably require access for authorised business purposes.

No electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted electronically.

 

11. Data Retention

We retain personal information for no longer than reasonably necessary for the purposes for which it was collected and processed, subject to applicable legal, regulatory, accounting, compliance, dispute-resolution and record-keeping requirements.

Retention periods may vary depending on the nature of the information, service provided, application status and applicable legal requirements.

Where information is no longer required and no lawful reason for continued retention applies, it may be securely deleted, destroyed or anonymised as appropriate.

UAE data protection requirements include the principle that personal data should not be retained after the purpose of processing has been fulfilled, subject to legally permitted retention or anonymisation.

 

12. International Data Transfers

Some technology, communications, cloud, hosting or professional service providers involved in our operations may process or store information outside the UAE.

Where personal information is transferred outside the UAE, such transfers will be handled subject to applicable UAE requirements governing cross-border transfers of personal data and any required safeguards or lawful transfer mechanisms.

13. Your Personal Data Rights

Subject to applicable UAE law, statutory conditions and relevant exceptions, you may have rights concerning your personal information, including rights to:

  • Obtain information concerning the processing of your personal data
  • Request access to personal information concerning you
  • Request correction or completion of inaccurate or incomplete information
  • Request deletion of personal information where the applicable legal conditions are satisfied
  • Request restriction or cessation of processing in circumstances provided by law
  • Exercise applicable rights relating to the transfer of personal data
  • Object to certain processing where a right to do so applies
  • Withdraw consent where processing is based on consent
  • Opt out of direct marketing communications

Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal. UAE law requires consent, where relied upon, to be clear and accessible and provides for withdrawal of that consent.

Some requests may be subject to limitations or exceptions under applicable law, including where information must be retained or processed to comply with a legal obligation, administer an ongoing service, establish or defend legal rights or meet other lawful requirements.

 

14. Information About Other Individuals

If you provide personal information about another person, including a spouse, child, dependant, employee, shareholder or family member, you confirm that you are authorised to provide that information for the relevant purpose.

You are responsible for ensuring that information submitted about another person is accurate and lawfully provided.

 

15. Children And Dependants

Certain UAE residency applications require personal information and documentation relating to children and other dependants.

Such information may be processed where reasonably necessary for the relevant application or service and should be provided by a parent, legal guardian, sponsor or other person authorised to provide it. We do not knowingly collect information about children for unrelated marketing purposes through visa application documentation.

16. External Websites And Services

Our website may contain links to UAE Government portals, authorised service centres and other external websites.

External websites operate independently and may maintain their own privacy policies and data-processing practices. My Business Consulting is not responsible for the privacy practices, security or content of websites that we do not operate.

 

17. Changes To This Privacy Policy

We may update this Privacy Policy where reasonably necessary to reflect changes to our services, technologies, business practices or applicable legal and regulatory requirements.

The current version will be published on this website together with its latest update date.

 

18. Contact Us And Privacy Requests

If you have questions regarding this Privacy Policy, wish to update your information, change your marketing preferences or submit a request concerning your personal information, please contact:

My Business Consulting FZE
Office 704, 705 Indigo Tower
Cluster D, Jumeirah Lake Towers
Dubai, United Arab Emirates

Telephone: +971 4 4327436
Mobile: +971 58 811 9981
Email: start@myvisauae.com

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